Delivery & Returns

We aim to dispatch our green and roasted beans the same day to ensure you can enjoy the freshest coffee as fast as possible. 
With this in mind we check our orders daily, roast on request and dispatch Monday to Friday. 

Delivery Charges in the UK
We send all orders up to 5kg using Royal Mail tracked standard delivery.
  • Please be aware that the delivery costs detailed below are for orders fulfilled by Cafe Conexion. Delivery costs are charged by third party, Royal Mail may vary. Delivery costs will be shown when you place your order.
  • Your item should arrive within 2 - 3 working days.
  • Free Uk deliver on all orders. 
Delivery Charges Outside the UK
We send all orders using Royal Mail tracked standard international delivery.
  • Please be aware that the delivery costs detailed below are for orders fulfilled by Cafe Conexion. Delivery costs then are charged by third party Royal Mail may vary. Delivery costs will be shown when you place your order.
  • Your item normally would arrive to your home within 3 to 4 days.
  • Europe delivery costs start from £5.50
  • Interested in buying over 5 kg to be delivered in Europe please contact our team in admin@cafeconexion.com for a delivery price. 
Returns and Refunds
If your unsatisfied with any of our products please don't hesitate to contact us. To be eligible for a full refund the product has to be unopened in its original packaging and its original weight and return within 7 days from the delivery date. 
The shipping costs for the return will be at the customers expense and we advised a tracked and reputable shipping couriers is used. 
Cafe Conexion is unable to refund any items that have been ordered incorrectly through our website. 
How To Return Your Item
To return an item to us, please mail it to the following address:
Cafe Conexion
49 - 51 Belgrave Gate, 
Leicester, LE1 3HR
*We reserve the right to adjust our shipping rates at any time without prior notice. By purchasing goods from our website you are agreeing to the terms and conditions of the website and the shipping rates shown at checkout. Please contact us if you have any questions on shipping zones or rates.